F576 in West Virginia. Pick another state for the same tag.
Against expectation — 2025
West Virginia cites F576 less often than its own record predicts
Versus expected share0.78×
0.78 times the national share — cited less often here than elsewhere.
Share of West Virginia citations0.09%
Of every deficiency written in West Virginia in 2025, this is the portion that was F576.
West Virginia0.09%
National0.12%
Share of all citations that were F576.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What West Virginia surveyors wrote
F576 findings written in West Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
E · No harm, potential for more than minimal, patternApril 29, 2026
Based on Resident Council, and staff interviews, the facility failed to provide residents with the right to send and receive mail on Saturdays. This has the potential to affect more than a limited number of residents. Residents identified: #55, #20, #10, #33, #50, #39, #22, #45, #24 and #30. Facility census: 60.Findings include: a) Resident Council During the Resident council meeting on 04/28/26 at 3:30 PM The residents stated that they do not receive their mail delivery on Saturdays. During an interview on 04/29/26 at 9:00 AM the Activity Director verified, The residents do not receive mail on Saturdays. On 04/29/26 at 9:25 AM the Administrator stated that the manager on duty will get the mail and deliver it to the residents from now on.
C · No harm, potential for minimal, widespreadFebruary 27, 2019
Based on resident interview and staff interview, the facility failed to ensure residents had the right to receive mail on Saturdays when delivery was available through the postal service. This had the potential to affect all residents residing at the facility. Facility census: 65.
Findings included:
a) Resident council meeting
At 2:15 PM on 02/26/19, residents attending the council meeting were asked the question, is mail delivered unopened and on Saturdays? The residents agreed their mail was unopened, but they didn't know if mail was delivered on Saturdays.
The activity director (AD) #10 attended the meeting. The AD said the facility did not get mail on Saturdays. She did not know if the mail could be delivered. …
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