Based on interview and record review, the facility failed to ensure mail was delivered unopened for 1 of 8 residents (Resident 43), reviewed for resident rights. This failure placed the resident at risk for lack of privacy and a diminished quality of life.Findings included .Review of the facility's policy titled, Resident Safety to Privacy in Communication, revised in December 2025, showed, The activity staff, or another designated staff member, will ensure each resident receives any mail addressed to that particular resident promptly. …
F576 citations in Washington
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Washington cites F576 less often than its own record predicts
0.60 times the national share — cited less often here than elsewhere.
Of every deficiency written in Washington in 2025, this is the portion that was F576.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Washington surveyors wrote
F576 findings written in Washington, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview and record review, the facility failed to ensure mail, delivered to the facility on Saturday, was consistently and promptly delivered to the residents, as required. This failure had the potential to result in residents not receiving their mail timely. Findings included: Review of the facility policy titled, Resident Rights, dated 11/28/16, showed that residents have a right to send and receive mail, and to receive letters, packages and other materials delivered to the facility, promptly and unopened. During a resident council meeting, on 08/06/18 at 10:00 a.m., the council was asked if the mail was delivered on Saturday. All stated no. …
The short window
Recent years
| Year | Share of Washington citations | vs expected |
|---|---|---|
| 2023 | 0.11% | 0.85× |
| 2024 | 0.09% | 0.70× |
| 2025 | 0.07% | 0.60× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Washington surveyors cite →
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