The facility had a census of 161 residents. The sample included 34 residents. Based on the record review and interview, the facility failed to consistently deliver residents' mail on Saturdays.Findings included:- On 01/06/25 at 11:00 AM, during the resident council meeting, Resident (R) 141 stated the facility did not deliver residents' mail on Saturdays.01/07/25 at 08:00 AM, Administrative Staff B stated she was responsible for delivering mail to residents. She sorts out the mail for each unit and delivered it to the unit manager during the week; if they were busy, she delivered it to the residents. …
F576 citations in Kansas
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Kansas cites F576 more often than its own record predicts
1.04 times the share F576 takes of citations nationally.
Of every deficiency written in Kansas in 2025, this is the portion that was F576.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Kansas surveyors wrote
F576 findings written in Kansas, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The facility reported a census of 44 residents. The sample included three residents. Based on observation, interview, and record review, the facility failed to provide the residents of the facility with reasonable access to receive mail. Findings included:- During an observation and interview on 07/29/25 at 03:25 PM, R3 sat in his room. He stated he received a little mail at the facility, but the young lady who delivered the mail does not work on weekends, so he did not think the residents received mail on Saturdays.During an observation and interview on 07/29/25 at 04:24 PM, R5 was in bed doing crossword puzzles. She stated she got her mail at the facility Monday through Friday, but the residents did not get mail delivered to them on Saturdays. …
The short window
Recent years
| Year | Share of Kansas citations | vs expected |
|---|---|---|
| 2023 | 0.69% | 5.41× |
| 2024 | 0.35% | 2.65× |
| 2025 | 0.12% | 1.04× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Kansas surveyors cite →
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