Based on observation and interviews, the facility failed to ensure residents had the right to have reasonable access to the use of a telephone and a place in the facility where calls could be made without being overheard on two of three units.Specifically, the facility failed to have a private area for residents to make and receive telephone calls and inform the resident of these areas on the Prasada and Legacy units. Findings include:I. Facility policy and procedureThe Resident Right to Privacy in Communication policy, undated, was provided by the nursing home administrator (NHA) on 1/30/26 at 12:21 p.m. …
F576 citations in Colorado
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Colorado cites F576 more often than its own record predicts
1.15 times the share F576 takes of citations nationally.
Of every deficiency written in Colorado in 2024, this is the portion that was F576.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Colorado surveyors wrote
F576 findings written in Colorado, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on resident and staff interviews and record review, the facility failed to ensure that residents had reasonable access to send and receive mail during the routine United States Postal Service hours of operation. Specifically, the facility did not distribute residents' mail on Saturdays. Findings include: I. Facility policy and procedure The facility's copy of the of the Statement of Resident Rights was provided by the nursing home administrator (NHA) on 5/16/19 at 2:30 p.m., which read in part: you have the right to privacy in written communications, including the right to send and receive mail promptly that is unopened. II. Resident interviews A resident council group interview was conducted on 5/14/19 at 4:00 p.m. They were asked if mail was delivered unopened and on Saturdays. …
The short window
Recent years
| Year | Share of Colorado citations | vs expected |
|---|---|---|
| 2023 | 0.08% | 0.67× |
| 2024 | 0.15% | 1.15× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Colorado surveyors cite →
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