Based on interviews and a review of facility provided documents, it was determined that the facility failed to a). provide Saturday mail services to residents, and b) provide mail unopened. This deficient practice was identified for six (6) of six (6) residents interviewed during the Resident Council group meeting (Residents #12, # 47, 48, #62, #77, and #104) and was evidenced by the following:On 6/23/2026 at 10:30 AM, the surveyor conducted the Resident Council (RC) meeting with the residents referenced above. During RC, the surveyor asked the residents if they received their mail uponened and on Saturdays. Resident #12, #47, #48, #62, #77, and #104, all stated that they received their mail opened. …
F576 citations in New Jersey
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
New Jersey cites F576 less often than its own record predicts
0.79 times the national share — cited less often here than elsewhere.
Of every deficiency written in New Jersey in 2025, this is the portion that was F576.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New Jersey surveyors wrote
F576 findings written in New Jersey, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interviews, it was determined that the facility failed to provide Saturday mail delivery services to residents. This deficient practice was identified for 5 (five) of 5 (five) residents interviewed during the resident council group meeting (Residents #9, #60, #61, #73 and #83) and was evidenced by the following: On 5/26/23 at 10:21 AM, during a resident council group meeting with Residents #9, #60, #61, #73 and #83, the surveyor asked the residents if they received mail on Saturdays. Resident #61 stated that they do not receive mail on Saturdays and that they have to wait until Monday to receive the mail from the Social Services Director (SSD). The other four residents were in agreement that mail was not delivered to them on Saturdays. …
The short window
Recent years
| Year | Share of New Jersey citations | vs expected |
|---|---|---|
| 2023 | 0.25% | 1.94× |
| 2024 | 0.15% | 1.16× |
| 2025 | 0.09% | 0.79× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else New Jersey surveyors cite →
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