Based on observation and interview, it was determined that for one (R1) out of five residents reviewed for communication, the facility failed to provide R1 with a fully functional phone in her room or a location outside her room where calls can be made without being overheard. Findings include:3/26/18 - R1 was admitted to the facility with diagnoses including but not limited to stroke.5/24/21 - A diagnosis of hallucinations was added to R1 diagnoses list in the EMR.8/30/22 - R1 was diagnosed with paranoid personality disorder.5/26/23 - A PASARR Level II documented R1, As of 1/24/23, you having ongoing false beliefs and routinely call government agencies sharing your false beliefs. You have paranoia, choose not to take your medication, and sometimes choose not to have your labs. …
F576 citations in Delaware
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Delaware cites F576 more often than its own record predicts
1.83 times the share F576 takes of citations nationally.
Of every deficiency written in Delaware in 2025, this is the portion that was F576.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Delaware surveyors wrote
F576 findings written in Delaware, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else Delaware surveyors cite →
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