F576 in Massachusetts. Pick another state for the same tag.
Against expectation — 2025
Massachusetts cites F576 more often than its own record predicts
Versus expected share1.33×
1.33 times the share F576 takes of citations nationally.
Share of Massachusetts citations0.15%
Of every deficiency written in Massachusetts in 2025, this is the portion that was F576.
Massachusetts0.15%
National0.12%
Share of all citations that were F576.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Massachusetts surveyors wrote
F576 findings written in Massachusetts, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
D · No harm, potential for more than minimal, isolatedApril 13, 2026
Based on interviews and records reviewed, for two of three sampled residents (Residents #1 and #3) the facility failed to ensure it protected and facilitated the resident's right to communicate with individuals and entities external to the facility, when staff failed to answer the Facility telephone on multiple days, leaving the telephone to ring and ring unanswered. Findings include: Resident #1's clinical record indicated he/she was admitted to the Facility during July 2023 and his/her diagnoses included schizoaffective disorder. …
B · No harm, potential for minimal, patternJuly 31, 2025
Based on resident and staff interview, the facility failed to ensure that staff delivered packages mailed to the residents on Saturdays and Sundays. Findings include: On 7/23/25 at 5:05 P.M., the surveyor observed a sign posted in the facility lobby which read:Attention to activity [sic], no more package delivery on weekends per Administrator's request. Thank you for your understanding. (signed by the Administrator) The surveyor observed the sign posted in the lobby throughout survey. During the Resident Group Meeting on 7/25/25 at 1:00 P.M., 17 out of 17 residents said activities staff deliver the mail Monday through Friday but if a package is delivered on the weekend, administration has to review it prior to it being delivered to the resident. …
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