Based on interviews, record review, and facility policy review, the facility failed to ensure residents received letters and packages delivered to the facility in a timely manner for two (2) of (18) residents reviewed for resident rights. (Residents #3 and #23). Findings include:A review of the facility's policy, Resident Rights revised 2/19/26, revealed, .The resident has a right to.communication with and access to.services inside and outside the facility.Information and communication.i. …
F576 citations in Mississippi
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Mississippi cites F576 more often than its own record predicts
3.31 times the share F576 takes of citations nationally.
Of every deficiency written in Mississippi in 2025, this is the portion that was F576.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Mississippi surveyors wrote
F576 findings written in Mississippi, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on resident and staff interviews, record review and facility policy review, the facility failed to deliver resident mail on Saturdays for five (5) of 31 sampled residents. This has the potential to affect all residents in the facility. Resident #4, Resident #20, Resident #22, Resident #35, and Resident #38. Findings Include: Record review of the facility policy Mail Delivery Policy dated 2/2009 revealed, The mail will be delivered to the resident Monday thru Friday by the Activity Director. If the resident receives mail on Saturday, it will be delivered to the resident by the week-end RN (Registered Nurse) Unit Manager. During a Resident Council Meeting on 03/31/25 at 2:00 PM five of the thirteen residents in attendance revealed that they did not have mail delivered on Saturdays. …
The short window
Recent years
| Year | Share of Mississippi citations | vs expected |
|---|---|---|
| 2023 | 0.54% | 4.26× |
| 2024 | 0.10% | 0.77× |
| 2025 | 0.38% | 3.31× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Mississippi surveyors cite →
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