Deficiency Index

F576

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

Citations in 2025126

Every F576 citation surveyors wrote nationally that year.

Facilities cited124

Distinct nursing homes with at least one F576 finding.

The harm level

How severely F576 is cited

0.0% of citations found actual harm or worse (level G and above).

Citations by CMS scope and severity. Rows are harm level, columns are how widespread the finding was.
SeverityIsolatedPatternWidespread
Immediate jeopardyJ—K—L—
Actual harmG—H—I—
No harm, potential for more than minimalD17632.1%E17932.7%F8215.0%
No harm, potential for minimalA—B152.7%C9617.5%
Every recorded F576 citation, by the harm level and scope the surveyor assigned.

In the surveyor’s words

What an F576 citation says

One finding from each severity level, most serious first.

Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.

E · No harm, potential for more than minimal, patternSeptember 17, 2026

Based on interview and record review, the facility failed to ensure that residents received mail for 11 of 14 confidential residents reviewed for rights to forms of communication for 1 of 1 facility reviewed for mail being delivered on Saturdays. The facility failed to have a system in place to ensure that residents received their mail on all days that mail was delivered by the United States Postal Service. This failure could result in a decline in residents' psychosocial well-being and potentially cause them to feel disconnected from family, friends, and current world issues. …

Lamun-Lusk-Sanchez Texas State Veterans Home · Texas

C · No harm, potential for minimal, widespreadAugust 21, 2026

Based on review of facility policy, record review, observation, and interview, the facility failed to deliver mail to residents on Saturdays, for all residents living at the facility. Findings include: Review of the facility policy titled .Resident Rights with an effective date of 07/01/26, page 8, revealed, I. Mail. The resident has the right to privacy in written communications, including the right to: 1. Send and promptly receive mail that is unopened; and 2. Have access . During an interview on 08/19/26 at 2:45 PM, during the Resident Council (RC) Meeting, the RC President, Resident (R)9 answered no, never when the group was asked if mail is received unopened on Saturdays, adding, I've never received any mail on a Saturday. The other members nodded their heads in agreement. …

MUSC Health Chester Nursing Center · South Carolina

Co-occurrence

Cited alongside F576

Of the 2025 surveys that cited F576, these tags appeared in the same inspection more often than chance would predict.

Cited in the same inspection, not caused by one another.

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