Based on interviews, discussion during the resident group meeting, and review of the facility's Admission Agreement, the facility failed to ensure mail was delivered to residents on Saturdays. This deficient practice had the potential to affect all 90 out of 90 residents residing in the facility. Findings Include: A review of the facility's ADMISSION AGREEMENT, with an effective date of 9/16/19, revealed: . RESIDENT BILL OF RIGHTS . A. Facility Residents shall have the right to: . 26. To send and receive mail promptly and unopened. On 5/16/22 at 10:00AM, a group meeting was held with 18 residents present. …
F576 citations in Alabama
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Alabama cites F576 more often than its own record predicts
5.59 times the share F576 takes of citations nationally.
Of every deficiency written in Alabama in 2024, this is the portion that was F576.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Alabama surveyors wrote
F576 findings written in Alabama, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview and a review of the facility's Resident Rights the facility failed to ensure residents received mail in a timely manner by not delivering mail received on Saturdays. This failure had the potential to affect all residents who received mail at the facility by delaying access to correspondences and other mailed information. Findings Include: A review of the Resident Rights with a revised date of 01/2017, revealed: . SUBJECT: Residents Rights .15. The Resident has the . right to access private communication of all kinds, . On 06/23/2026 at 10:00 AM a Resident Council Meeting was held. The eleven residents in the meeting stated that they did not receive mail on the weekend. …
What else Alabama surveyors cite →
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