Based on facility policy review and interviews, the facility failed to ensure mail was delivered on Saturdays to 9 residents (Resident #11, Resident #12, Resident #15, Resident #18, Resident #20, Resident #29, Resident #37, Resident #51, and Resident #56) of 9 residents reviewed for mail delivery. The findings include: Review of the facility's policy titled Mail Distribution to Patients, undated, revealed .CMS requires mail to be distributed to the patients within 24 hours of delivery by Postal Service .Be sure your center has a system set up to deliver mail to the patients within 24 hours, including weekends and when Life Enrichment is out of the building . …
F576 citations in Tennessee
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
No F576 citations were recorded in Tennessee for 2025. That means none appear in the CMS file for that year — not that the requirement does not apply.
In the surveyor’s words
What Tennessee surveyors wrote
F576 findings written in Tennessee, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else Tennessee surveyors cite →
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