Based on interview, record review, and review of the facility's policy, the facility failed to have a system in place for residents to send and receive mail, and to receive letters, packages, and other materials delivered to the facility on Saturdays for 15 of 15 residents participating in the Resident Council meeting, Resident (R) 3, R8, R9, R13, R15, R18, R37, R39, R43, R56, R66, R68, R71, R75, and R106.The findings include:Review of the facility's policy, Notice of Resident Rights, revised March 2018, revealed the facility shall inform the resident in writing of his or her rights as a resident, and the rules and regulations governing the resident's conduct and responsibilities during his or her stay in the facility.During the Resident Council meeting on 03/23/2026 at 2:00 PM, R3, R8,… …
F576 citations in Kentucky
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Kentucky cites F576 more often than its own record predicts
6.01 times the share F576 takes of citations nationally.
Of every deficiency written in Kentucky in 2025, this is the portion that was F576.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Kentucky surveyors wrote
F576 findings written in Kentucky, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview, it was determined the facility failed to ensure residents had the right to send and receive mail, and to receive letters, packages and other materials delivered to the facility for the residents on the weekends. The findings include: Interview with the Administrator, on 04/25/18 at 2:29 PM, revealed the facility did not have a policy in regard to mail delivery; however, the facility followed the Federal regulations related to mail delivery. Interview with Resident Council members during a Resident Council meeting, on 04/25/18 at 1:33 PM, revealed the facility had not delivered mail to the residents on the weekends for several months. …
The short window
Recent years
| Year | Share of Kentucky citations | vs expected |
|---|---|---|
| 2024 | 0.45% | 3.44× |
| 2025 | 0.70% | 6.01× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Kentucky surveyors cite →
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