Based on clinical record reviews, and interviews for two of six sampled residents (Resident #72 and # 78) reviewed for Residents Rights, the facility failed to deliver mail to resident unopened. The findings included: 1. Resident #72's diagnoses included cutaneous T-cell lymphoma, hypotension, and depression. The quarterly Minimum Data Set (MDS) assessment dated [DATE] identified Resident #72 had no cognitive impairment, mood, or behavioral problems. The MDS further identified Resident #72 was independent or required supervision only, with ADL. A review of Resident #72's care plan dated 3/14/2023 failed to identify the resident request to have staff assist with or gave permission to staff to open his/her mail. …
F576 citations in Connecticut
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2023
Connecticut cites F576 less often than its own record predicts
0.66 times the national share — cited less often here than elsewhere.
Of every deficiency written in Connecticut in 2023, this is the portion that was F576.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Connecticut surveyors wrote
F576 findings written in Connecticut, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on staff/resident interviews the facility failed to ensure mail was delivered to residents on Saturdays after delivery from the postal service. The findings include: On 1/9/23 at 100 PM, interview with Resident #52 identified that mail was only delivered to residents Monday through Friday, and although mail was received at the facility from the postal service, there were no staff to pass out mail to residents. On 1/17/23 at 10:23 AM, interview with the Director of Recreation identified that mail comes to the facility from the postal services at approximately 12:00 PM and the Recreation department delivers mail to residents Monday through Friday. …
What else Connecticut surveyors cite →
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