Based on resident interview, resident representative interview, staff interview, record review and policy review, the facility failed to properly obtain grievances and maintain evidence demonstrating the appropriate action and issuance of the grievance decision without repercussions for 4 of 4 residents (#1, #2, #3, #17) reviewed for grievances. The findings were:1. Interview with resident #2's representative on 7/2/26 at 8:45 AM revealed that on 5/10/26 she turned in a grievance regarding medications and on 5/12/26 she had turned in a grievance regarding staffing and 2nd request for a care meeting for the resident. She reported she had taken a picture of the grievance policy on the wall and should have had a resolution on the grievances within 5 days. …
F585 citations in Wyoming
Grievances · Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Wyoming cites F585 less often than its own record predicts
0.87 times the national share — cited less often here than elsewhere.
Of every deficiency written in Wyoming in 2025, this is the portion that was F585.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Wyoming surveyors wrote
F585 findings written in Wyoming, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of Wyoming citations | vs expected |
|---|---|---|
| 2023 | 0.67% | 1.09× |
| 2024 | 1.78% | 2.81× |
| 2025 | 0.56% | 0.87× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Wyoming surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction