Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F585 in Georgia. Pick another state for the same tag.
Against expectation — 2025
Georgia cites F585 less often than its own record predicts
Versus expected share0.89×
0.89 times the national share — cited less often here than elsewhere.
Share of Georgia citations0.57%
Of every deficiency written in Georgia in 2025, this is the portion that was F585.
Georgia0.57%
National0.64%
Share of all citations that were F585.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Georgia surveyors wrote
F585 findings written in Georgia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
D · No harm, potential for more than minimal, isolatedAugust 12, 2026
Based on record review, staff interviews, and review of the facility policy titled, Grievances: Healthcare Centers, the facility failed to ensure that a written grievance was addressed in a timely manner for one Resident (R) (R2) of seven sampled residents. The deficient practice had the potential to place R2 at risk of unresolved grievances. Findings include:Review of the facility policy titled, Grievances: Healthcare Centers revised 01/10/2024, documented, Definitions: A grievance includes, but is not limited to, complaints with respect to care and treatment. Documented in Procedures: .1. …
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