Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F585 in Idaho. Pick another state for the same tag.
Against expectation — 2025
Idaho cites F585 less often than its own record predicts
Versus expected share0.52×
0.52 times the national share — cited less often here than elsewhere.
Share of Idaho citations0.33%
Of every deficiency written in Idaho in 2025, this is the portion that was F585.
Idaho0.33%
National0.64%
Share of all citations that were F585.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Idaho surveyors wrote
F585 findings written in Idaho, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
D · No harm, potential for more than minimal, isolatedJuly 23, 2026
Based on review of records, policy review, and resident and staff interviews, it was determined the facility failed to ensure an ongoing resident's concern was recognized and addressed as a grievance. This was true for one of one resident (Resident #10) whose ongoing concern regarding her roommate's TV volume was not addressed. This deficient practice had the potential to negatively affect Resident #10's quality of life and satisfaction with care. Findings include:The facility's policy titled, Grievance Process, revised 8/29/25, documented the Grievance program was utilized to address the concerns of residents, family members and visitors, and the facility should make prompt efforts to resolve grievances. …
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction