Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F585 in Tennessee. Pick another state for the same tag.
Against expectation — 2025
Tennessee cites F585 less often than its own record predicts
Versus expected share0.18×
0.18 times the national share — cited less often here than elsewhere.
Share of Tennessee citations0.12%
Of every deficiency written in Tennessee in 2025, this is the portion that was F585.
Tennessee0.12%
National0.64%
Share of all citations that were F585.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Tennessee surveyors wrote
F585 findings written in Tennessee, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
E · No harm, potential for more than minimal, patternAugust 31, 2026
Based on facility policy review, review of the facility grievances, review of the facility tray distribution schedules, interviews and observations the facility failed to resolve resident grievances related to the timing of scheduled tray pass distribution for the evening meal service.The findings include:Review of the facility policy titled, Facility Grievance, revised 7/2026 revealed .It is the policy of this facility to establish a grievance process that allows the resident(s) a way to execute their right to voice concerns to the facility or other agency/entity without fear of discrimination or reprisal. …
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