Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F585 in Louisiana. Pick another state for the same tag.
Against expectation — 2025
Louisiana cites F585 less often than its own record predicts
Versus expected share0.66×
0.66 times the national share — cited less often here than elsewhere.
Share of Louisiana citations0.42%
Of every deficiency written in Louisiana in 2025, this is the portion that was F585.
Louisiana0.42%
National0.64%
Share of all citations that were F585.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Louisiana surveyors wrote
F585 findings written in Louisiana, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
D · No harm, potential for more than minimal, isolatedAugust 12, 2026
Based on interview and record review the facility failed to inform a family representative of the investigation and the actions that will be taken to correct any identified problems to a resident's complaint/grievance for 1 (#1) of 3 sampled residents. Findings:Review of a facility policy titled Filing Grievances/Complaints, with a revision date of 01/22/2025 revealed in part.Policy Interpretation7. The Resident, or person filing the grievance and /or complaint in behalf of the resident, will be informed of the findings of the investigation and the actions that will be taken to correct any identified problems. …
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