Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F585 in Kansas. Pick another state for the same tag.
Against expectation — 2025
Kansas cites F585 less often than its own record predicts
Versus expected share0.09×
0.09 times the national share — cited less often here than elsewhere.
Share of Kansas citations0.06%
Of every deficiency written in Kansas in 2025, this is the portion that was F585.
Kansas0.06%
National0.64%
Share of all citations that were F585.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Kansas surveyors wrote
F585 findings written in Kansas, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
D · No harm, potential for more than minimal, isolatedJune 10, 2026
Based on observation, record review, and interviews, the facility failed to provide R1 with written decisions on the grievances he submitted. Findings included:- R1 admitted to the facility on [DATE]. Upon request, the facility provided R1's grievances for the last 60 days. Review of R1's grievances revealed the following: In a Report of Concern on 04/10/2026, R1 stated the nurse entered his room before 06:00 AM for medications and treatment with advanced knowledge that he was not to be disturbed between 11:00 PM and 06:00 AM, which had been in place since he was admitted . The facility continued to let that happen against R1's will. R1 wanted the facility's response in writing on that grievance and all matters. …
C · No harm, potential for minimal, widespreadJuly 17, 2019
The facility identified a census of 122 residents. The sample included 48 residents. Based on observation, record review and interview the facility failed to ensure the right of the residents to file a grievance anonymously.
Findings included:
- During an interview on 7/15/19 at 10:05 AM, the resident council members revealed the residents were unaware of how to obtain a grievance form or how to file a grievance form without asking staff. The council revealed residents notified the social worker of any grievances or problems.
Observation on 7/16/19 at 12:48 PM revealed surveyors were not able to locate a discrete location where grievances could be completed and turned in anonymously by residents. …
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