Based on observation, interviews, record review, and facility policy review, the facility failed to ensure Resident #34's right to have grievances investigated and resolved by failing to initiate the grievance process after the resident reported three (3) missing clothing outfits for one (1) of (16) sampled residents reviewed.Findings included:A review of the facility's Grievance Policy, undated, revealed .It is the policy.that all residents are to be encouraged and assisted if necessary in filing grievance in the event that they have a need to make a concern knowns.The facility will document all grievances in the electronic health record. The social service department will retain evidence of grievances and actions taken for the required length determined by the retention log. …
F585 citations in Mississippi
Grievances · Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Mississippi cites F585 more often than its own record predicts
1.05 times the share F585 takes of citations nationally.
Of every deficiency written in Mississippi in 2025, this is the portion that was F585.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Mississippi surveyors wrote
F585 findings written in Mississippi, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of Mississippi citations | vs expected |
|---|---|---|
| 2023 | 1.21% | 1.99× |
| 2024 | 1.11% | 1.76× |
| 2025 | 0.67% | 1.05× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Mississippi surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction