Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F585 in Utah. Pick another state for the same tag.
Against expectation — 2025
Utah cites F585 less often than its own record predicts
Versus expected share0.69×
0.69 times the national share — cited less often here than elsewhere.
Share of Utah citations0.45%
Of every deficiency written in Utah in 2025, this is the portion that was F585.
Utah0.45%
National0.64%
Share of all citations that were F585.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Utah surveyors wrote
F585 findings written in Utah, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
D · No harm, potential for more than minimal, isolatedApril 27, 2026
Based on interview and record review it was determined, for 1 of 40 residents sampled, that the facility did not ensure that prompt efforts to resolve grievances made by the residents were completed, tracked through the conclusion with a summary of the findings, and a statement as to whether the grievance was confirmed or not confirmed with any corrective action taken and the date it was completed. Specifically, the facility did not promptly resolve the grievance made by the resident and the grievance did not contain the investigation, summary of findings, or the conclusion of the investigation with dates. Resident identifier: 1. …
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