Based on observation, interview, record review and document review, the facility failed to make prompt efforts to resolve grievances when a grievance form was not given to facility leadership timely for 1 of 14 sampled residents (Resident #40). This deficient practice had the potential to result in residents having unresolved complaints/grievances. Findings include:Resident #40Resident #40 was admitted to the facility on [DATE], with a diagnosis of emphysema, unspecified.On 06/22/2026 at 12:31 PM, Resident #40 was seated at a table in the dining room on the 500 unit. Resident #40 informed a Certified Nursing Assistant (CNA), the resident was unable to locate the resident's lower denture. …
F585 citations in Nevada
Grievances · Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Nevada cites F585 less often than its own record predicts
0.51 times the national share — cited less often here than elsewhere.
Of every deficiency written in Nevada in 2025, this is the portion that was F585.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Nevada surveyors wrote
F585 findings written in Nevada, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of Nevada citations | vs expected |
|---|---|---|
| 2023 | 0.56% | 0.91× |
| 2024 | 0.26% | 0.40× |
| 2025 | 0.33% | 0.51× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Nevada surveyors cite →
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