Based on observation, interview and record review, the facility failed to ensure contact information of all pertinent State regulatory and advocacy groups were provided and/or posted for 4 out of 5 residents interviewed (Residents 38, 21, 34, and 46) during Resident Council. Failure to ensure contact information was posted at levels that were readable and accessible to residents in wheelchairs, placed the residents at risk of not being fully informed of their rights, potential abuse and/or neglect, and a diminished quality of life.Findings included.During a Resident Council meeting on 09/05/2025 at 12:05 PM, attendees were asked if the facility informed them how to contact the State Agency if they had concerns regarding their care. …
F574 citations in Washington
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Washington cites F574 more often than its own record predicts
3.61 times the share F574 takes of citations nationally.
Of every deficiency written in Washington in 2025, this is the portion that was F574.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Washington surveyors wrote
F574 findings written in Washington, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, interview, and record review, the facility failed to provide the required contact information to resident advocacy resources (ombudsman, State Agency (SA), Aging and Long Term Care), or how to file a complaint with the SA for 7 of 11 residents (Residents 2, 5, 8, 10, 16, 28, and 31) and 1 of 1 Resident Representative (RR, Resident 19) reviewed for required notices and contact information. This failure placed the residents at risk of abuse, neglect, and not having resources available to them. Findings included. During a resident council meeting on 08/06/2025 at 2:37 PM, Resident 8 stated they had wanted to get in contact with the ombudsman regarding some concerns they had but did not know where to find that information. …
The short window
Recent years
| Year | Share of Washington citations | vs expected |
|---|---|---|
| 2023 | 0.11% | 1.95× |
| 2024 | 0.09% | 1.74× |
| 2025 | 0.14% | 3.61× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Washington surveyors cite →
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