Based on observation, interview and record review, the facility failed to ensure that previous survey results, State Hotline and Ombudsman contact information were accessible for all residents, resulting in the potential for all residents to be frustrated and/or uninformed of the previous survey results and unsure how and who to complain to. Findings include: On 8/6/24, at 4:00 PM, During Resident Council, group members complained they did not know where the survey results were located. The resident council president reminded the group that the book was in the front lobby and the following complaint was made by members not everyone gets to the lobby. …
F574 citations in Michigan
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Michigan cites F574 more often than its own record predicts
2.04 times the share F574 takes of citations nationally.
Of every deficiency written in Michigan in 2024, this is the portion that was F574.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Michigan surveyors wrote
F574 findings written in Michigan, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, interview, and record review the facility failed to ensure 11 of 12 residents in group knew what their resident rights were, where the posting of resident rights, the Ombudsman and State Agency contact information was located. Findings Included: During group meeting on 12/19/2024 at 11:03 AM, 11 of the 12 residents in attendance did not know who the Ombudsman was, or where the posting was located with the Ombudsman contact information. The 11 residents also did not know where the State agency contact information was located nor were the 11 residents aware that they had the right to put in a complaint with the State agency. …
The short window
Recent years
| Year | Share of Michigan citations | vs expected |
|---|---|---|
| 2023 | 0.06% | 1.08× |
| 2024 | 0.11% | 2.04× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Michigan surveyors cite →
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