Based on observations, resident interviews, and staff interviews, it was determined that the facility failed to post the State Survey Agency phone number and contact information readily accessible on the two of two nursing floors. (1st Floor, and 2nd Nursing Units) Findings Include: Review of the facility policy titled, Resident's Right to Freedom from Abuse, Neglect, Misappropriation of Resident Property and Exploitation dated November 25, 2024 states, Policy- It is the policy of the facility to ensure that all residents rights are upheld and that residents are free from abuse, neglect, misappropriation of their property, and exploitation. …
F574 citations in Pennsylvania
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Pennsylvania cites F574 more often than its own record predicts
1.95 times the share F574 takes of citations nationally.
Of every deficiency written in Pennsylvania in 2025, this is the portion that was F574.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Pennsylvania surveyors wrote
F574 findings written in Pennsylvania, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on review of facility policy, observations, resident interviews, and staff interviews, it was determined that the facility failed to post the State Survey Agency phone number and contact information, readily accessible on two of two nursing floors. (1st Floor, 2nd Nursing Units) Findings Include: Review of facility policy titled, Resident Rights with a revision date of August 31, 2022 states, Purpose: Ensures residents know that they can lodge complaints without reprecussions. During an observation of First Floor nursing units on May 20, 2025 at 11:00 a.m. revealed there was no posting for the required Department of Health contact information. …
The short window
Recent years
| Year | Share of Pennsylvania citations | vs expected |
|---|---|---|
| 2023 | 0.10% | 1.72× |
| 2024 | 0.17% | 3.22× |
| 2025 | 0.08% | 1.95× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Pennsylvania surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction