Based on record review and interviews, the facility failed to ensure 4 (#27, #7, #14, #33) of 5 (#27, #7, #14, #33, #35) residents that attended the Resident Council meeting on 5/6/19 knew where the State office telephone number was posted in the facility. The facility also failed to ensure 5 (#27, #7, #14, #33, #35) of 5 (#27, #7, #14, #33, #35) residents that attended the Resident Council meeting on 5/6/19 knew where the Ombudsman's telephone number was posted in the facility. The facility had a total census of 58 according to the Resident Census and Conditions of Residents report dated 5/6/19. Findings: During a Resident Council meeting on 5/6/19 at 1:41pm four of the residents stated they did not know where the State office telephone number was posted in the facility. …
F574 citations in Louisiana
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Louisiana cites F574 less often than its own record predicts
0.81 times the national share — cited less often here than elsewhere.
Of every deficiency written in Louisiana in 2024, this is the portion that was F574.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Louisiana surveyors wrote
F574 findings written in Louisiana, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interviews and record review, the facility failed to publicly post the required contact information for the current State Long-Term Care Ombudsman. Findings: In an interview on [DATE] at 10:10 a.m., Resident #66, the Resident Council President, indicated the facility's Ombudsman had died many months ago. Resident #66 further indicated she did not know the name of, or how to contact, the facility's newly assigned Ombudsman. Review of publicly posted contact information for the facility's Ombudsman revealed the name and contact information of the facility's previously assigned Ombudsman. There was no evidence, and the facility could not provide any documented evidence, the name or contact information had been publically posted for the facility's currently assigned Ombudsman. …
What else Louisiana surveyors cite →
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