Based on facility policy review, medical record review, observation, and interview, the facility failed to provide a daily activity update in an understandable language which affected 1 of 1 (Resident #33) non English speaking residents sampled. The findings include: Review of the facility's policy titled, Patient's Rights, revision date 2/2022 revealed, .at National Healthcare Corporation [NHC] we support the patient/resident's right to live in an environment which is individualized for them .strive to cultivate and sustain an excellent quality of life for each individual with person-centered care and services . …
F574 citations in Tennessee
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
No F574 citations were recorded in Tennessee for 2025. That means none appear in the CMS file for that year — not that the requirement does not apply.
In the surveyor’s words
What Tennessee surveyors wrote
F574 findings written in Tennessee, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on facility policy review, admission packet review, interview, and observation, the facility failed to support each resident's rights by ensuring the required State Survey Agency's contact information was made available for 3 of 3 residents (Resident #1, Resident #2, and Resident #16). Interviews obtained during the resident group meeting revealed the residents had not been given information on how to file a complaint with the State Survey Agency. This failure had the potential to affect all 43 residents of the facility who may want to exercise their right to file a complaint directly with the State Survey Agency. …
What else Tennessee surveyors cite →
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