Based on observation, interview, and record review, the facility failed to ensure that the residents were informed of their right to file a complaint with the State Survey Agency and certification agency (a health and safety inspector for places that provide healthcare, like hospitals and nursing homes) and that the State Survey Agency name, address and telephone number was visible and readable for four of five sampled residents (Resident 21, 23, 51, and 90) reviewed under the Resident Council task. This deficient practice had the potential to deprive the residents of assistance from resident advocacy groups should unresolved issues arise in the facility. Findings: During a concurrent observation and interview during a Resident Council meeting on 7/30/2025 at 2:12 p.m. …
F574 citations in California
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
California cites F574 less often than its own record predicts
0.65 times the national share — cited less often here than elsewhere.
Of every deficiency written in California in 2025, this is the portion that was F574.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What California surveyors wrote
F574 findings written in California, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure one of five nonsampled residents (Resident 154) during the Resident Council Meeting was informed of how to contact the State Survey Agency and to communicate with them when needed. This failure had the potential to negatively impact the residents' rights to be informed.Findings: Review of the facility's P&P titled Resident Rights revised 05/2007 showed The Resident has the Right: 25. To a posting of names, addresses and telephone numbers of all pertinent state client advocacy groups such as survey and certification, licensing, ombudsman, protection and advocacy network, and Medicaid fraud control unit. Medical record review for Resident 154 was initiated on 3/6/26. …
The short window
Recent years
| Year | Share of California citations | vs expected |
|---|---|---|
| 2023 | 0.06% | 1.04× |
| 2024 | 0.05% | 0.87× |
| 2025 | 0.03% | 0.65× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else California surveyors cite →
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