Based on observation, staff interview, and policy review the facility failed to ensure that the advocates and Ombudsman information and number was posted on a secured unit for residents, families, and visitors. This had the potential to affect all 53 residents residing in the secured unit. The facility census was 141 residents. Findings include: Observation on 08/17/26 at 10:30 A.M. with the Director of Nursing (DON) revealed there was no Ombudsman information posted in the [NAME] building. An observation on 08/18/26 at 8:58 A.M. of the [NAME] Building revealed there was no Ombudsman information posted in the [NAME] building. Interview on 08/18/26 at 10:11 A.M. …
F574
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Every F574 citation surveyors wrote nationally that year.
Distinct nursing homes with at least one F574 finding.
The harm level
How severely F574 is cited
0.0% of citations found actual harm or worse (level G and above).
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy | J— | K— | L— |
| Actual harm | G— | H— | I— |
| No harm, potential for more than minimal | D5324.5% | E8137.5% | F209.3% |
| No harm, potential for minimal | A— | B136.0% | C4922.7% |
In the surveyor’s words
What an F574 citation says
One finding from each severity level, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observations and interviews, the facility failed to ensure residents received notices orally and in writing which included a written description of their legal rights.Specifically, the facility failed to ensure the State Survey Agency's (SSA) contact information, including the phone number, address and email address, were posted in a manner accessible and understandable to all residents.Findings include:I. Facility policy and procedureThe Resident Rights policy, revised 7/8/24, was provided by the nursing home administrator (NHA) on 8/31/26 at 7:30 p.m. It read in pertinent part, A posting of names, addresses and phone numbers of all pertinent state client advocacy groups will be available in the facility. …
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