Based on interview and record review, the facility failed to ensure the residents were informed of the contact information regarding how to file a complaint with the State (the government entity responsible for inspecting and certifying long-term care facilities to ensure they meet federal and state health and safety standards for resident care) for 1 of 1 Resident Council interview and 3 of 3 months of Resident Council meeting minutes reviewed. Findings include:On 9/22/25 at 11:18 a.m., the Resident Council meeting minutes for June, July, and August 2025 were reviewed. The minutes lacked documentation that the Resident Council members had been informed of where to locate the information on how to file a complaint with the State. …
F574 citations in Indiana
Resident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Indiana cites F574 more often than its own record predicts
2.90 times the share F574 takes of citations nationally.
Of every deficiency written in Indiana in 2025, this is the portion that was F574.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Indiana surveyors wrote
F574 findings written in Indiana, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, record review, and interview, the facility failed to post the State Long-Term Care Ombudsman's contact information. This had the potential to affect 112 residents who resided in the facility. Finding includes:During a Resident Council meeting on 3/19/26 at 1:31 p.m., Resident 86 indicated he had been trying to contact the ombudsman and ask them to join a resident council meeting. The contact information he had was for the previous area ombudsman. He indicated he was not aware there was a new ombudsman, and that there was no ombudsman information posted in the facility. On 3/19/26 at 1:53 p.m., no ombudsman information was observed at front desk. …
The short window
Recent years
| Year | Share of Indiana citations | vs expected |
|---|---|---|
| 2023 | 0.11% | 2.02× |
| 2025 | 0.11% | 2.90× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Indiana surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction