Based on Resident Council meeting, record review, and staff interview the facility failed to act promptly upon the grievances/concerns from Resident Council. This failed practice was a random opportunity for discovery and had the potential to affect a limited number of residents during the Long-Term Care Survey Process. Facility census: 106. Findings include: a) Resident Council Meeting Minutes A review of the Resident Council Meeting Minutes on 02/18/25 at 10:00 PM, revealed a resident/family concern form dated 07/16/24 that had the following concerns listed from resident council: * Residents requesting drinks be passed with meals instead of before the meal trays make it to the hallways. * Repeated meals being served too frequently. * Directions not being followed on meal tickets. …
F565 citations in West Virginia
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
West Virginia cites F565 less often than its own record predicts
0.34 times the national share — cited less often here than elsewhere.
Of every deficiency written in West Virginia in 2025, this is the portion that was F565.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What West Virginia surveyors wrote
F565 findings written in West Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of West Virginia citations | vs expected |
|---|---|---|
| 2023 | 0.08% | 0.28× |
| 2024 | 0.37% | 1.21× |
| 2025 | 0.09% | 0.34× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else West Virginia surveyors cite →
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