Based on observation and interviews, the facility failed to provide residents with a private location to conduct resident council meetings for 1 of 1 observed resident council meetings.The findings include:During the observation of the scheduled resident council meeting on 7/28/26 at approximately 12:30 p.m., the meeting was interrupted on three separate occasions. At approximately 12:35, the Business Office Manager entered to retrieve a resident. At approximately 12:45, the Business Office Manager returned to inform the group the resident would not be returning to the meeting. At approximately 12:50, a third interruption occurred when the Infection Control staff member entered regarding resident care. …
F565 citations in Florida
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Florida cites F565 more often than its own record predicts
1.71 times the share F565 takes of citations nationally.
Of every deficiency written in Florida in 2025, this is the portion that was F565.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Florida surveyors wrote
F565 findings written in Florida, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, interview, and review of facility provided policies and procedures it was determined that the facility failed to provide residents an opportunity to organize or participate in a Resident Council in the Woodland Homes. The findings include: During the entrance conference conducted on 11/05/18, the Administrator explained that the facility's Green House model has replaced Resident Council with House Council Meeting/Elder Led Feedback. According to the family policy, the staff identified as Guides are responsible for facilitating House Council Meetings. During an interview on 11/05/18 at 1:47 PM Resident #152 stated House Council Meetings have not taken place to her knowledge. Resident #152 stated she wants to have meetings to discuss staffing and activities. …
The short window
Recent years
| Year | Share of Florida citations | vs expected |
|---|---|---|
| 2023 | 0.58% | 1.89× |
| 2024 | 0.33% | 1.07× |
| 2025 | 0.46% | 1.71× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Florida surveyors cite →
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