Based on interview and record review, the facility failed to log, initiate, investigate, and resolve concerns of the resident council related to resident care for 5 of 6 sampled resident council meetings minutes (January 2026, February 2026, March, May and June 2026) reviewed for grievances. This failure placed residents at risk for unmet care needs, dissatisfaction, and a diminished quality of life. Findings included .During an interview on 07/15/2026 at 11:37 AM, Resident 4 stated management did not follow up with concerns discussed during the resident council meetings. Review of the resident council meeting minutes for January 2026 showed residents expressed concerns related to staff shortage on the weekends, long call light response times during evenings and weekends. …
F565 citations in Washington
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Washington cites F565 more often than its own record predicts
1.17 times the share F565 takes of citations nationally.
Of every deficiency written in Washington in 2025, this is the portion that was F565.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Washington surveyors wrote
F565 findings written in Washington, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
The short window
Recent years
| Year | Share of Washington citations | vs expected |
|---|---|---|
| 2023 | 0.22% | 0.71× |
| 2024 | 0.21% | 0.69× |
| 2025 | 0.31% | 1.17× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Washington surveyors cite →
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