Based on interview and record review, the facility failed to ensure two out of two resident council meetings held on 6/15/2026 and 8/14/2026, where complaints regarding delayed light response time were addressed as stated by the facility on the Resident Council Department Response form.This deficient practice resulted in the delaying of tracking issues mentioned during the resident council meetings and notifying the Quality Assurance/Quality Assurance and Performance Improvement ([QA/QAPI] a data driven proactive approach to improvement used to ensure services are meeting quality standards) committee in a timely manner to address ongoing problems resulting in a delay in care of services for the residents. …
F565 citations in California
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
California cites F565 less often than its own record predicts
0.38 times the national share — cited less often here than elsewhere.
Of every deficiency written in California in 2025, this is the portion that was F565.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What California surveyors wrote
F565 findings written in California, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview, and record review, the facility failed to ensure the resident's had enough space to organize activities, and to conduct meetings. The deficient practice had the potential of preventing the residents from attending activities, and resident council meetings, due to lack of space to accommodate the numbers, their wheelchairs, and other personal equipments. Findings: On 10/03/19 at 10:51 a.m., during the resident council meeting, 10 of 12 residents who attended the meeting, complained about not having enough space for the meetings, and activity services. …
The short window
Recent years
| Year | Share of California citations | vs expected |
|---|---|---|
| 2023 | 0.11% | 0.38× |
| 2024 | 0.10% | 0.33× |
| 2025 | 0.10% | 0.38× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else California surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction