Deficiency Index

F565 citations in California

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.

F565 in California. Pick another state for the same tag.

Against expectation — 2025

California cites F565 less often than its own record predicts

Versus expected share0.38×

0.38 times the national share — cited less often here than elsewhere.

Share of California citations0.10%

Of every deficiency written in California in 2025, this is the portion that was F565.

Each state is measured against its own expected share, not against other states.

In the surveyor’s words

What California surveyors wrote

F565 findings written in California, one from each severity band recorded here, most serious first.

Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.

E · No harm, potential for more than minimal, patternAugust 26, 2026

Based on interview and record review, the facility failed to ensure two out of two resident council meetings held on 6/15/2026 and 8/14/2026, where complaints regarding delayed light response time were addressed as stated by the facility on the Resident Council Department Response form.This deficient practice resulted in the delaying of tracking issues mentioned during the resident council meetings and notifying the Quality Assurance/Quality Assurance and Performance Improvement ([QA/QAPI] a data driven proactive approach to improvement used to ensure services are meeting quality standards) committee in a timely manner to address ongoing problems resulting in a delay in care of services for the residents. …

Norwalk Skilled Nursing & Wellness Centre, LLC

B · No harm, potential for minimal, patternOctober 8, 2019

Based on interview, and record review, the facility failed to ensure the resident's had enough space to organize activities, and to conduct meetings. The deficient practice had the potential of preventing the residents from attending activities, and resident council meetings, due to lack of space to accommodate the numbers, their wheelchairs, and other personal equipments. Findings: On 10/03/19 at 10:51 a.m., during the resident council meeting, 10 of 12 residents who attended the meeting, complained about not having enough space for the meetings, and activity services. …

West Gardena Post Acute

The short window

Recent years

YearShare of California citationsvs expected
20230.11%0.38×
20240.10%0.33×
20250.10%0.38×

Shares of citations, not counts: earlier years hold fewer inspections.

What else California surveyors cite →

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