Based on interviews, and record review, the facility failed to ensure resident concerns from the Resident Council Meeting were acted upon promptly for 1 of 1 (Resident #3) sampled residents. This failed practice had the potential to affect 129 residents that reside in the facility. The findings included: Review of Resident #3's Order Summary Report dated 09/11/2023 showed a diagnosis of an urinary tract infection. Review of the resident council minutes dated 08/30/2023 at 2:07 PM showed Resident #3 said staff gripes at her if she used the restroom and last night aides were rude. There was no documentation of a grievance report filed. …
F565 citations in Arkansas
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2023
Arkansas cites F565 less often than its own record predicts
0.51 times the national share — cited less often here than elsewhere.
Of every deficiency written in Arkansas in 2023, this is the portion that was F565.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Arkansas surveyors wrote
F565 findings written in Arkansas, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview, and record review, the facility failed to ensure the residents residing in the Cottage at the facility were allowed to hold Resident Council meetings without staff present. The findings are: 1. On 02/14/23 at 2:45 PM, the Surveyor asked Resident #59 if the Cottage residents were allowed to have Resident Council meetings without a staff member present. She answered, No. I was the council president, and I called a meeting. They didn't like it that I called a meeting without a staff member present, so I resigned. 2. On 02/15/23 at 10:45 AM, during a Resident Council meeting the Surveyor asked Residents #37, #59, #63, #70 and #71 if they were allowed to hold Resident Council Meetings without staff present. …
What else Arkansas surveyors cite →
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