Based on facility documentation review, facility policy review, and interviews, the facility failed to address the Resident Council's repeated requests regarding the use of personal items for the Resident Council group reviewed. The findings include: Review of the Resident Council meeting minutes dated 12/10/25 identified residents inquired about having and using a hair dryer. Review of the Resident Council meeting minutes dated 1/13/26 identified residents again requested the use of a hair dryer. The meeting minutes identified staff informed the residents that blow dryers are not permitted due to fire hazard risk.A Resident Council Meeting was held on 3/9/26 at 12:56 PM with Residents #17, # 29, #40, #52, and #77. …
F565 citations in Connecticut
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Connecticut cites F565 more often than its own record predicts
1.16 times the share F565 takes of citations nationally.
Of every deficiency written in Connecticut in 2025, this is the portion that was F565.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Connecticut surveyors wrote
F565 findings written in Connecticut, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on review of facility documentation, facility policy, and interviews, the facility failed to provide follow-up to residents in attendance at Resident Council meetings related to resident concerns and failed to attempt alternative measures with a re-occurring issue. The findings include: A Resident Council meeting was conducted as part of the re-certification survey on 8/27/26 at 2:00 PM and attended by 5 residents (Resident #49, Resident #66, Resident #77, Resident #86, and Resident #108). Interviews with the residents identified a concern related to the evening snacks provided by the facility. Resident #77 and Resident #86 identified they both experienced on separate floors the evening snack carts were brought up by the kitchen and often left for hours not refrigerated. …
The short window
Recent years
| Year | Share of Connecticut citations | vs expected |
|---|---|---|
| 2023 | 0.50% | 1.65× |
| 2024 | 0.66% | 2.15× |
| 2025 | 0.31% | 1.16× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Connecticut surveyors cite →
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