Based on interview and document review, the facility failed to document a written response including rationale to address complaints brought forth in the resident council. The deficient practice had the potential to cause resident concerns to remain unresolved. Findings include: Resident council meeting minutes dated 02/19/2025 revealed residents complained of call lights were not answered in a timely manner, and staff were on their phones more than paying attention to residents. Resident council meeting minutes dated 03/19/2025 revealed a resident complained nurses were slow to answer their call light, resulting in waiting up to 45 minutes for assistance. A different resident complained had not had a shower in three months. Resident 57 (R57) R57 was admitted on [DATE]. …
F565 citations in Nevada
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Nevada cites F565 less often than its own record predicts
0.61 times the national share — cited less often here than elsewhere.
Of every deficiency written in Nevada in 2025, this is the portion that was F565.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Nevada surveyors wrote
F565 findings written in Nevada, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview the facility failed to ensure: -A written record of resident council meetings was kept documenting any responses to concerns raised by the Resident Council group, and a report of actions taken and the rationale to the Resident Council. -A written record of grievances was kept documenting any responses and the rationale for responses to grievances regarding resident issues or grievances concerning care and life in the facility. The deficient practice had the potential to adversely affect outcome of issues concerning resident care and life in the facility. Findings include: On 05/21/24 at 10:14 AM, the Administrator explained due to being a short-term facility, the facility does not have a resident council president. …
The short window
Recent years
| Year | Share of Nevada citations | vs expected |
|---|---|---|
| 2023 | 0.56% | 1.82× |
| 2024 | 0.77% | 2.49× |
| 2025 | 0.16% | 0.61× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Nevada surveyors cite →
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