F565 in New Mexico. Pick another state for the same tag.
Against expectation — 2024
New Mexico cites F565 more often than its own record predicts
Versus expected share1.67×
1.67 times the share F565 takes of citations nationally.
Share of New Mexico citations0.52%
Of every deficiency written in New Mexico in 2024, this is the portion that was F565.
New Mexico0.52%
National0.31%
Share of all citations that were F565.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New Mexico surveyors wrote
F565 findings written in New Mexico, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
E · No harm, potential for more than minimal, patternJanuary 15, 2026
Based on the interview and record review, the facility failed to ensure that grievances were consistently tracked, resolved, and communicated back to residents. If the facility is not responding to resident concerns, then residents may feel unimportant and this may impact their mental health as well as their physical health if residents are not receiving the appropriate meals and receiving regular showers. The findings are: A. On 01/13/2026 at 1:39 pm during a resident council meeting, the following issues were discussed: - R #107 stated residents are not being notified of how or when a grievance they have filed has been resolved. She stated grievances get turned in and they are never followed up on. …
C · No harm, potential for minimal, widespreadMarch 3, 2023
Based on interview, the facility failed to give the resident council feedback on their concerns for 4 (R #1, 3, 12 and 15) of 4 (R #1,, 3, 12, and 15) residents reviewed in the resident Council Meeting Minutes. If the facility is not ensuring that the Resident Council grievances are responded to and resolved, then residents are likely to feel that their issues/concerns are not taken seriously. The findings are:
A. On 03/01/23 at 9:59 am during an interview with R #15, he stated that all concerns that were brought to the facility resident council meeting were documented by a facility staff and then reviewed at the following months resident council meeting to see if the issues had been resolved. When asked if there was any other follow up after the meeting he stated. …
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