Licensed Reference Number 175 NAC 12-006.06 Based on interviews and record review, the facility failed to provide prompt follow-up and communication regarding complaints and grievances brought to the Resident Council meetings. This had the potential to affect all residents residing in the facility at the time of the survey. The facility census was 83. Findings are: A record review of the facility policy Grievances with a review date of 7.2023 revealed:All grievances and recommendations stemming from resident councils concerning issues of resident care in the facility will be considered. Actions on such issues will be discussed with the resident/family group and the facility's response, and rationale will be documented in writing. …
F565 citations in Nebraska
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Nebraska cites F565 less often than its own record predicts
0.59 times the national share — cited less often here than elsewhere.
Of every deficiency written in Nebraska in 2024, this is the portion that was F565.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Nebraska surveyors wrote
F565 findings written in Nebraska, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Licensure Reference Number 175 NAC-12-006.06 Licensure Reference Number 175 NAC-1-005.04Based on record reviews and interviews, the facility failed to ensure that the Grievance Official (GO, a designated staff member responsible for receiving, investigating and resolving formal complaints regarding resident care) responded to and followed up on concerns of cold food recorded at 6 different Resident Council (RC, a group of residents who meet monthly to discuss the care provided by the facility) meetings. This had the potential to affect all residents who receive meals from the kitchen. The census at the time of the survey was 95. Findings are: Resident interviews conducted by the survey team on day one of the facility's annual survey revealed concerns about meals being served cold. …
The short window
Recent years
| Year | Share of Nebraska citations | vs expected |
|---|---|---|
| 2023 | 0.28% | 0.92× |
| 2024 | 0.18% | 0.59× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Nebraska surveyors cite →
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