Based on observation, resident interview, staff interview, and policy review, the facility failed to ensure that residents were served meals at a palatable temperature. This affected two residents (#9 and #27) and had the potential to affect all residents residing in the facility. The facility census was 85 residents. Findings include: Interview on 08/24/26 at 2:53 P.M. with Resident #4 confirmed his meals were served cold at times when they should be served hot. Observation on 08/27/26 at 9:00 A.M. revealed residents had coffee or hot tea on their meal tickets, but staff had not placed it on the trays. Interview on 08/27/26 at 9:00 A.M. with Dietary Aide (DA) #420 verified the facility only had about 20 coffee cups and they were unable to add them to every tray. …
F804 citations in Ohio
Food palatability and temperature · Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Ohio cites F804 more often than its own record predicts
1.21 times the share F804 takes of citations nationally.
Of every deficiency written in Ohio in 2025, this is the portion that was F804.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Ohio surveyors wrote
F804 findings written in Ohio, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, resident and staff interviews, and policy review, the facility failed to ensure food was served at safe and palatable temperatures to the residents. This had the potential to affect 66 residents who received food from the kitchen. Two residents were nothing by mouth. The facility census was 68.Findings include:Observation on 07/13/26 at 10:04 A.M. of the kitchen revealed the plates were inside of the warmer but the warmer was not plugged into the wall.Interview on 07/13/26 at 10:51 A.M. with Resident #51 revealed the food at the facility was not always served warm, and stated it depended on what staff was working and passing out the food trays. Observations on 07/13/26 from 11:45 A.M. to 12:09 P.M. …
The short window
Recent years
| Year | Share of Ohio citations | vs expected |
|---|---|---|
| 2023 | 1.15% | 1.18× |
| 2024 | 1.24% | 1.29× |
| 2025 | 1.12% | 1.21× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Ohio surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction