F804 in Massachusetts. Pick another state for the same tag.
Against expectation — 2025
Massachusetts cites F804 more often than its own record predicts
Versus expected share1.51×
1.51 times the share F804 takes of citations nationally.
Share of Massachusetts citations1.39%
Of every deficiency written in Massachusetts in 2025, this is the portion that was F804.
Massachusetts1.39%
National0.92%
Share of all citations that were F804.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Massachusetts surveyors wrote
F804 findings written in Massachusetts, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
E · No harm, potential for more than minimal, patternJune 23, 2026
Based on observation, interview, and test tray results, the facility failed to ensure staff served palatable, attractive, and flavorful food at appetizing temperatures for two out of two test trays conducted. Findings include:On 6/17/26 at 11:02 A.M., the surveyor conducted the Resident Council with 18 residents in attendance. During the meeting, the residents collectively expressed ongoing food concerns, with specific complaints including: the food is terrible, the food is cold, the meat is hard, flavor is either bland or too spicy, and the coffee has a bad taste and is often cold. …
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction