Based on observation and interviews, it was determined the facility staff failed to ensure food was served at a palatable temperature and all the items on a resident's meal ticket were delivered. This was evident for 1 (Resident #15) of 3 observations during a complaint survey. The findings include: During an interview with Resident #15's responsible party (RP) on 7/29/26 at 8:00 AM, the RP stated the Resident has complained he/she doesn't receive coffee, milk for his/her oatmeal and the food is cold at breakfast. Interview with Resident #15 on 7/29/26 at 8:30 AM the Resident stated he/she doesn't always get coffee and milk. The Resident also stated that often the food is cold so he/she doesn't eat it. …
F804 citations in Maryland
Food palatability and temperature · Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Maryland cites F804 less often than its own record predicts
0.79 times the national share — cited less often here than elsewhere.
Of every deficiency written in Maryland in 2025, this is the portion that was F804.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Maryland surveyors wrote
F804 findings written in Maryland, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on resident interview and observation it was determined that the facility dietary staff failed to provide palatable meals for its residents. This was true for 2 out of the 28 residents (Resident #9, #11) reviewed during a complaint survey. The findings include: 1. Resident #9 was interviewed 11/10/20 at 12:00 PM. The Resident stated that he/she had to order out a lot because the food was so bad. Observation of the Resident's lunch tray revealed a thin hamburger patty between 2 slices of cold white bread. 2. Resident #11 was interviewed on 11/10/20 at 1:51 PM. …
The short window
Recent years
| Year | Share of Maryland citations | vs expected |
|---|---|---|
| 2023 | 0.51% | 0.52× |
| 2024 | 0.80% | 0.83× |
| 2025 | 0.72% | 0.79× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Maryland surveyors cite →
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