Based on observation, interview, and record review, the facility failed to serve food at a palatable temperature and hold hot food that was ready to serve in a manner that maintained nutritional value and palatable texture. This failure affected residents' ability to receive meals consistent with their stated likes/dislikes and contributed to dissatisfaction with meal service.During a phone interview on 8/25/26 at 4:54 p.m., County Ombudsman stated she had attended multiple resident council meetings in recent months where residents had verbalized the facility food was served cold and residents' preferences were not honored, including the meeting she just attended today (8/25/26).During a kitchen observation and concurrent interview on 8/26/26 at 10:36 a.m. …
F804 citations in California
Food palatability and temperature · Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
California cites F804 less often than its own record predicts
0.76 times the national share — cited less often here than elsewhere.
Of every deficiency written in California in 2025, this is the portion that was F804.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What California surveyors wrote
F804 findings written in California, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, interview, facility document review, and facility P&P review, the facility failed to ensure the food item served for two nonsampled residents (Residents 33 and 96) was palatable. * Residents 33 and 96 were served with dry shrimp scampi. This posed the risk of Residents 33 and 96 for decreased meal intake, which may contribute to inadequate nutrition and negatively impact their well-being. Findings: 1. Review of the facility's P&P titled Meal Quality and Temperature revised 1/2025 showed the food and drinks are palatable, attractive, and served at a safe and appetizing temperature to ensure resident satisfaction and to meet nutrition and hydration needs. …
The short window
Recent years
| Year | Share of California citations | vs expected |
|---|---|---|
| 2023 | 0.93% | 0.95× |
| 2024 | 0.81% | 0.85× |
| 2025 | 0.70% | 0.76× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else California surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction