Based on interview and observation the facility failed to provide food to residents that was attractive and served at a palatable and appetizing temperature. This failure may result in decreased food intake with potential for weight loss and other nutritional complications. Findings include; On 9/20/22 at 9:18 AM, R53 was served his breakfast in the dining room. R53 said his food was cold. R53 said he had to get used to it, cold food was the norm. R53 said breakfast was late, the later he was served, the colder the food would be. Observation 9/21/22, 1:15 PM: Certified Nursing Assistant (CNA) 17 delivered the lunch meal to R51's room. As CNA17 was leaving the room, R51 yelled out, Hey this food is cold. CNA17 responded It is warm and continued out of the room. …
F804 citations in Guam
Food palatability and temperature · Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2023
Guam cites F804 more often than its own record predicts
5.99 times the share F804 takes of citations nationally.
Of every deficiency written in Guam in 2023, this is the portion that was F804.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Guam surveyors wrote
F804 findings written in Guam, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
What else Guam surveyors cite →
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