Based on interview, observation, and record review, the facility failed to ensure meals were palatable and served at an appetizing temperature for 6 (R #1, R #2, R #3, R #4, R #5, and R #6) of 6 (R #1, R #2, R #3, R #4, R #5, and R #6) residents reviewed. This failed practice had the potential to affect all 128 residents identified on the resident census list provided by the Administrator on 02/19/26. If meals are not appetizing, then residents may not eat meals and lose weight. The findings are: A. On 02/19/26 at 3:12 p.m., during an interview, Resident #1 stated their meals were consistently cold. R #1 stated they ate only what they could tolerate because the food often arrived too cold to enjoy. B. …
F804 citations in New Mexico
Food palatability and temperature · Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
New Mexico cites F804 less often than its own record predicts
0.82 times the national share — cited less often here than elsewhere.
Of every deficiency written in New Mexico in 2025, this is the portion that was F804.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New Mexico surveyors wrote
F804 findings written in New Mexico, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on interview, observation and record review the facility failed to ensure staff served meals that were attractive and palatable (pleasant to taste) for 4 (R #2, #5, #6, and #7) of 6 (R #2, #4, #5, #6, #7 and #8) residents reviewed for meal quality. This deficient practice could likely reduce residents' ability to eat and enjoy meals, decrease their quality of life, and they could lose weight. The findings are: A. On 01/02/25 at 11:50 am, during an interview with R #6, she stated she did not like the food. She stated it did not have any flavor and was lukewarm. B. On 01/02/25 at 11:54 am, during an interview with R #7, she stated she did not eat a lot of the time, because the food was unrecognizable and cold. C. …
The short window
Recent years
| Year | Share of New Mexico citations | vs expected |
|---|---|---|
| 2023 | 1.35% | 1.37× |
| 2024 | 0.62% | 0.65× |
| 2025 | 0.75% | 0.82× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else New Mexico surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction