Based on observation, record review, and interviews conducted during the survey, the facility failed to ensure that residents were provided food and drink that was palatable and at an appetizing temperature. Specifically, (a) Residents #28 and #27 had coffee listed on their lunch meal tickets and did not receive coffee on 08/17/2026 and 08/20/2026; (b) for Residents #27, #18, and #58, foods and drinks were not served at an appetizing temperature during a lunch meal on 08/20/2026; (c) three of three residents requested double portions on their lunch meal tickets on 08/20/2026, and did not receive double portions on their lunch meal trays; (d) five of five residents stated that coffee was requested on the meal ticket but they did not receive it on 08/18/2026. …
F804 citations in New York
Food palatability and temperature · Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
New York cites F804 more often than its own record predicts
1.79 times the share F804 takes of citations nationally.
Of every deficiency written in New York in 2025, this is the portion that was F804.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What New York surveyors wrote
F804 findings written in New York, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, interview, and record review during the Standard survey completed on 12/30/21, the facility did not ensure that each resident received, and the facility provided food prepared by methods that conserve nutritive value, flavor and appearance, and food that was palatable. Specifically, for six of six residents reviewed for pureed food preparation, the recipe for the pureed lunch meal on 12/29/21 was not followed and it affected the nutritive value, flavor, appearance, and palatability of the food. …
The short window
Recent years
| Year | Share of New York citations | vs expected |
|---|---|---|
| 2023 | 1.30% | 1.32× |
| 2024 | 1.58% | 1.65× |
| 2025 | 1.65% | 1.79× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else New York surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction