Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
F575 in Virginia. Pick another state for the same tag.
Against expectation — 2024
Virginia cites F575 more often than its own record predicts
Versus expected share1.97×
1.97 times the share F575 takes of citations nationally.
Share of Virginia citations0.11%
Of every deficiency written in Virginia in 2024, this is the portion that was F575.
Virginia0.11%
National0.05%
Share of all citations that were F575.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Virginia surveyors wrote
F575 findings written in Virginia, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
E · No harm, potential for more than minimal, patternMarch 18, 2026
Based on observation, resident interview, and staff interview it was determined that the facility staff failed to post the required State Survey Agency, the State licensure office, and the Office of the State Long-Term Care Ombudsman program information in a place that is accessible to all residents.The findings include:During an observation of the third floor on 3/11/2026 at approximately 9:30 am, the list of names, addresses (mailing and email), and telephone numbers of the State licensure office, and the Office of the State Long-Term Care Ombudsman program information was observed to be posted behind the concierge's desk on the wall, inaccessible to the residents. …
C · No harm, potential for minimal, widespreadMarch 29, 2024
Based on observation and staff interview, the facility staff failed to post, in a form and manner accessible to residents and resident representatives the mailing address and telephone number of the State Survey Agency.
The findings included:
On 3/28/24 at 9:10 AM and 3/29/24 at 8:15 AM, surveyor observed the Resident Rights posting which included required contact information, however, the mailing address and telephone number for the State Survey Agency was obscured by a fire prevention code permit. The bulletin board was located within a locked glass case in the front hall.
On 3/29/24 at 1:30 PM, surveyor notified the Administrator of the contact information for the State Survey Agency being partially covered obscuring the address and telephone number. …
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