Based on observation and staff and resident interviews, the facility failed to post the required posting of a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups, or a statement the resident may file a complaint with the State Survey Agency. Findings included: During a resident council meeting on 3/17/21 at 9:55AM, the 5 resident council members that attended the meeting, revealed there was no signage in the facility with State agency information. The 5 residents revealed they were not aware they could file a complaint with the State Survey Agency nor how to file a complaint. …
F575 citations in North Carolina
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
North Carolina cites F575 more often than its own record predicts
3.31 times the share F575 takes of citations nationally.
Of every deficiency written in North Carolina in 2025, this is the portion that was F575.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What North Carolina surveyors wrote
F575 findings written in North Carolina, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observations and staff interviews, the facility failed to post in an area that was visible and accessible to residents, families, and visitors a list of names, addresses (mailing and email) and telephone numbers for all required state agencies and advocacy groups including the State Survey Agency, State Long-Term Care Ombudsman, Adult Protective Services, Resident Advocacy Network, Home and Community Based Service Programs, and Medicaid Fraud Control Unit information. …
The short window
Recent years
| Year | Share of North Carolina citations | vs expected |
|---|---|---|
| 2023 | 0.05% | 0.72× |
| 2024 | 0.20% | 3.67× |
| 2025 | 0.19% | 3.31× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else North Carolina surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction