Based on observation, resident group interview, and record review, it was determined the facility failed to post accessible contact information for the State Survey Agency (SSA) or Ombudsman, as reported by six of seven residents (R2, R10, R33, R40, R46, and R48) who attended the resident group. Findings include: During the resident group interview on 11/17/21, at 10:29 a.m., five of the seven residents (R2, R10, R33, R46, and R48) stated they did not know about the Ombudsman program or that they could file a complaint with the SSA. Six of the seven residents (R 2, R10, R33, R40, R46, R40 and R48) stated that they did not know where the contact information was posted for these programs. An interview and observation with the Director of Social Services (DSS) on 11/17/21, at 11:32 a.m. …
F575 citations in Minnesota
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2024
Minnesota cites F575 less often than its own record predicts
0.73 times the national share — cited less often here than elsewhere.
Of every deficiency written in Minnesota in 2024, this is the portion that was F575.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Minnesota surveyors wrote
F575 findings written in Minnesota, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, interview and document review the facility failed to post accessible contact information of all pertinent State agencies or Ombudsman information for 4 or 4 residents (R12, R20, R46, and R47), who routinely attend resident council. This had the potential to affect all 52 residents who resided in the facility. Findings include: During the resident council meeting held on 9/25/24 at 10:01 a.m., with a state surveyor, R12, R20, R46, and R47 participated and indicated they were regular attendees of the Resident Council meetings in the facility. Upon asking, R12, R20, R46, R47 stated they were unaware of who the ombudsman was and did not know where the ombudsman information was located or posted in the building. …
The short window
Recent years
| Year | Share of Minnesota citations | vs expected |
|---|---|---|
| 2023 | 0.06% | 0.97× |
| 2024 | 0.04% | 0.73× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Minnesota surveyors cite →
Deficiency Index is independent and is not affiliated with, endorsed by, or approved by CMS, Medicare, or any government agency. About this data · Report a correction