Based on observation, interview, and record review the facility failed to post the state agency hotline phone number in a manner accessible to residents and resident's representatives resulting in the inability of residents and resident's representatives to directly report complaints/concerns to the correct state agency. Findings include: On 7/11/23 at 10:33 a.m., during the Anonymous Confidential Resident Council meeting in which 13 alert and oriented to person, place, and situation residents participated. The residents were queried having access to the State Agency Complaint Hotline. Two of the resident's said they had the phone number, however the other participants said they did not have the number and wanted it. …
F575 citations in Michigan
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Data as of , released by CMS on October 8, 2026. Source: CMS Provider Data Catalog.
Against expectation — 2025
Michigan cites F575 less often than its own record predicts
0.46 times the national share — cited less often here than elsewhere.
Of every deficiency written in Michigan in 2025, this is the portion that was F575.
Each state is measured against its own expected share, not against other states.
In the surveyor’s words
What Michigan surveyors wrote
F575 findings written in Michigan, one from each severity band recorded here, most serious first.
Severity is as the surveyor wrote it. Some findings had already been corrected before the survey.
Based on observation, interview, and record review the facility failed to ensure the contact information for the Office of the State Long-Term Care Ombudsman was posted in a form and manner accessible to residents and resident representatives. This deficient practice affected all 74 residents residing in the facility. Findings include: On 1/8/25 at 10:00 AM a confidential group meeting was held with eight residents. During the discussion, the residents stated they were unfamiliar with the Ombudsman and did not know how to contact the Office of the State Long-Term Care Ombudsman. After the meeting, the public postings were observed. …
The short window
Recent years
| Year | Share of Michigan citations | vs expected |
|---|---|---|
| 2023 | 0.03% | 0.45× |
| 2025 | 0.03% | 0.46× |
Shares of citations, not counts: earlier years hold fewer inspections.
What else Michigan surveyors cite →
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